CPP - A Cost-Effective Customer Satisfaction Survey Effective planning for customer service requires accurate information about how your customers perceive your company. CS/Research's Customer Preferences and Perceptions survey provides that information. And it doesn't just tell you whether your customers think your are "poor, fair, good, or excellent;" it tells you whether they prefer your products, prices and services to other available sources. It provides a real-world assessment of your strengths and weaknesses. With CPP you can determine: Where you stand in terms of your customers' preferences. Why your customers prefer one distributor over another. What the customer perceives as strengths and weaknesses in the distributors that he or she deals with. How you stack up in important areas such as service, inventory, price, and people. Are you better than the competition, about the same or not as good?   Corporate Strategies provides the answers to these and other questions by conducting a blind survey of a random sample of your customers by phone. The best thing about CPP is that it gives you accurate and objective information. The next best thing is that only costs $1450.00. Contact Corporate Strategies for more information about implementing CPP.

New from Corporate Strategies     Online Inside Sales Training   Inside Sales for the New Century, an online, selp-paced course for new and experienced inside salespeople is now open for enrollment at the Center for Distribution Education. For details on the course, Click Here     Corporate Strategies Launches Training Management Practice   Contending that dollars spent on training should be returned multiplied to the bottom line, Corporate Strategies, Inc. has launched a consulting practice that will manage training for distributors. Dubbed "ROI Training," the methodology used by CSI builds and manages a curriculum-based training plan for clients and provides evaluations in terms of behaviors, direct results and bottom line results. To learn more about ROI Training, Click Here